4969 Cleveland Street
Virginia Beach, Virginia 23462

(757) 490-3533

Order Policies

Order Disclaimer for Colony Beach Florist

Please read the following terms carefully before placing your order with Colony Beach Florist:

  1. Substitution Policy: Colony Beach Florist reserves the right to substitute flowers based on availability. While we strive to fulfill your order as closely as possible to your request, circumstances may require us to adjust the composition of your floral arrangement. This includes, but is not limited to, the substitution of flowers, vases, or other materials with items of equal or greater value.
  2. Order Placement: All orders must be placed at least 2 days prior to the service date. This lead time is essential to ensure that we can source the best quality flowers and materials for your arrangement.
  3. Delivery Area: Colony Beach Florist provides delivery services to funeral homes located in Virginia Beach and Norfolk. We are dedicated to ensuring that your arrangements arrive with care and respect during these sensitive times.
  4. Delivery Charge: A delivery charge of $15 per order will be applied to all deliveries to funeral homes. This fee covers the cost of handling and transporting your order with the utmost care.
  5. Home Deliveries: Please note that Colony Beach Florist does offer delivery services to home addresses within 5 miles. Our services are specialized for funeral home deliveries.
  6. Right to Deny Service: Colony Beach Florist reserves the right to deny any orders for any reason. This policy is in place to ensure that we can maintain our standards of quality and service integrity at all times.

By placing an order with Colony Beach Florist, you acknowledge and agree to these terms. We appreciate your understanding and are here to assist you with any questions or concerns you may have regarding these policies. Thank you for choosing Colony Beach Florist for your floral needs.